Privacy Policy

1. Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via third-party providers)

  • Phone number (optional)

  • IP address and browser/device data for analytics and security

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders

  • Provide order confirmations and shipping updates

  • Improve our website and customer experience

  • Communicate special offers, promotions, and updates (you may opt out at any time)

  • Prevent fraud and maintain security

3. Sharing Your Information

We do not sell or rent your personal data. We only share your information with trusted third parties for:

  • Secure payment processing

  • Order fulfillment and shipping

  • Website analytics (e.g., Google Analytics)

  • Marketing and email communication services (if you opt in)

All third parties are required to maintain the confidentiality of your information.

4. Data Security

We implement industry-standard security measures to protect your data. While no system is 100% secure, we take reasonable steps to prevent unauthorized access, misuse, or disclosure.

5. Your Rights

You have the right to:

  • Access or correct your personal information

  • Request deletion of your data

  • Opt out of marketing emails at any time by clicking “Unsubscribe”

To make any requests, contact us at support@serenityloungerstore.com.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and gather analytics. You can choose to disable cookies through your browser settings.

7. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with the revised date. Continued use of our website indicates acceptance of the updated policy.